News & Media
An Interview with Troy Musgrave, Director of Process Improvement for Dependable Supply Chain Services (DHE)
Keep on trucking! That’s what truck fleet directors across the world are doing as they work around the clock to transport essential items to those in need in the midst the current crisis. This global pandemic has shed light on the critical role the trucking industry plays in the global supply chain and how our truck drivers are our heroes in this tough time.
The Greenlots team had the pleasure to sit down (over the phone, of course) with Troy Musgrave, Director of Process Improvement for Dependable Supply Chain Services (DHE), to learn more about this critical industry, the industry’s path to electric trucking, and how DHE is staying #DependableStrong in 2020.
1. What is your position at Dependable Highway Express (DHE)? Tell us about your day-to-day.
I’m the Director of Process Improvement at DHE. I’m responsible for overseeing our transportation management system (TMS) and the ancillary applications that integrate with it.A big part of my day-to-day is data analytics and supporting operations of just about every department with challenges that relate to our TMS. I also am responsible for product and vendor review of hardware and software products that show potential value to our industry. A few examples include the smartphone our drivers use and telematic devices inside the trucks that communicate a lot of data, GPS locations and time dates. Another big part of my responsibility is to be the point of contact for new projects like Volvo LIGHTS and integrating these other products and vendors we’re trying to bring into our environment.